Terms & Conditions

Refund Policy – Sleeptein™

At Sleeptein™, we care deeply about your experience with our products.
While we do not currently offer returns, if you encounter an issue with your order, please don’t hesitate to reach out — we’re here to help.
Refunds

If your item arrives damaged, defective, or there was an error with your order, contact us at support@drinksleeptein.com within 15 days of delivery. Please include your order number and a clear photo of the issue.
Approved refund requests will be issued to the original payment method. Refunds typically take 5–10 business days to appear, depending on your bank or card provider.
Final Sale Items

Please note that all purchases, including sample packs and limited release items, are final sale and not eligible for return or refund unless they arrive damaged or incorrect.